Introduction

Windows 10 has been the most popular operating system with many updates and features. The Get Help app is one of the features that allows users to get help with various issues. However, many users have reported that the Get Help app is not working, and they are unable to get help. In this article, we will discuss the reasons why the Get Help app is not working and provide some solutions to fix it.

Why is the Get Help app not working?

There are several reasons why the Get Help app is not working. One of the reasons could be due to a bug in the app. Another reason could be due to issues with the Windows operating system. Additionally, the Get Help app may not work if there are problems with the internet connection.

How to fix the Get Help app not working issue?

There are several solutions to fix the Get Help app not working issue. The following are some of the solutions:

1. Restart the Get Help app

If the Get Help app is not working, the first thing you should try is to restart the app. To do this, close the app and then reopen it. This may fix the issue if it was caused by a bug in the app.

2. Check your internet connection

If the Get Help app is not working, check your internet connection. The app requires an internet connection to work properly. If your internet connection is slow or not working, the app may not work. Try restarting your modem or router and then check if the app is working.

3. Check for updates

If the Get Help app is not working, check if there are any updates available for the app. To do this, go to the Microsoft Store and check for updates. If there are any updates available, install them and then check if the app is working.

4. Run the Windows troubleshooter

If the Get Help app is not working, you can run the Windows troubleshooter. This tool can help you diagnose and fix issues with the Windows operating system. To run the troubleshooter, go to Settings > Update & Security > Troubleshoot > Windows Store Apps and then click on Run the troubleshooter.

5. Reset the Get Help app

If none of the above solutions work, you can try resetting the Get Help app. To do this, go to Settings > Apps > Apps & features and then find the Get Help app. Click on the app and then click on Advanced options. Scroll down and click on Reset. This will reset the app to its default settings and may fix the issue.

Conclusion

The Get Help app is a useful feature in Windows 10 that allows users to get help with various issues. However, if the app is not working, it can be frustrating. In this article, we have discussed some of the reasons why the Get Help app is not working and provided some solutions to fix it. If you are still having issues with the app, you can contact Microsoft support for further assistance.