on the topic.

Introduction

File Explorer is a built-in application on Windows that allows users to manage files and folders on their computer. It is an essential tool for navigating through files and folders, copying and moving files, and performing other tasks. However, sometimes users may face issues while using File Explorer. In this article, we will discuss how to get help with File Explorer in Windows.

Common File Explorer Issues

File Explorer may sometimes freeze or crash, or not respond at all. Users may also face issues with file permissions, or may not be able to access certain files or folders. These issues can be frustrating, but there are ways to resolve them.

How to Resolve File Explorer Issues?

To resolve issues with File Explorer, users can try the following steps:

Step 1: Restart File Explorer

The first step is to try restarting File Explorer. To do this, press Ctrl+Shift+Esc to open the Task Manager. Scroll down to the Windows Explorer process, right-click it, and select Restart.

Step 2: Check for Updates

Sometimes, issues with File Explorer may be due to outdated software. Users should check for updates to Windows and File Explorer and install them if available. To check for updates, go to Settings > Update & Security > Windows Update.

Step 3: Run System File Checker

System File Checker is a built-in tool in Windows that can fix corrupted system files. To run System File Checker, open Command Prompt as an administrator and type the following command: sfc /scannow.

Step 4: Check for Malware

Malware can cause issues with File Explorer. Users should run a malware scan using their antivirus software or Windows Defender to check for any infections.

How to Get Help with File Explorer

If users are unable to resolve issues with File Explorer on their own, they can get help from Microsoft support. Microsoft provides support through their website, community forums, and customer support.

Microsoft Support Website

Users can visit the Microsoft Support website to find solutions to common File Explorer issues. They can search for specific issues or browse through the available topics.

Community Forums

Microsoft also has a community forum where users can ask questions and get help from other users or Microsoft support staff. Users can browse through the forum or create a new thread to ask for help.

Customer Support

If users are unable to find a solution through the Microsoft Support website or community forum, they can contact Microsoft customer support. They can do this through the “Contact us” page on the Microsoft website, or by using the “Get help” app on Windows.

Conclusion

File Explorer is an essential tool for managing files and folders on Windows. However, users may face issues while using File Explorer. If users are unable to resolve issues on their own, they can get help from Microsoft support. By following the steps outlined in this article, users can resolve issues with File Explorer and use it efficiently on their Windows computer.