How To Get Help In Windows 10 And How To Reset
sections, as well as screenshots or images to illustrate the steps.
Introduction
If you are facing issues with your Windows 10 operating system, you might need some help to resolve them. Fortunately, Microsoft offers various support options to help you troubleshoot and fix problems. In this article, we will discuss how to get help in Windows 10 and how to reset your PC if needed.
How to Get Help in Windows 10
If you encounter any issues or have questions regarding Windows 10, you can access the Help and Support center. Here is how:
Step 1: Open the Help and Support Center
Click on the Windows Start menu, and type “Help and Support” in the search bar. Click on the result that appears.
Step 2: Browse the Topics
Once you are in the Help and Support center, you can browse the available topics to find the solution you need. You can also use the search bar to look for specific topics.
Step 3: Contact Support
If you can’t find the solution or need more help, you can contact Microsoft support. Click on the “Contact Support” button, and follow the instructions to get in touch with a support agent.
How to Reset Windows 10
If you are unable to resolve the issues with Windows 10, you might need to reset your PC. Here is how:
Step 1: Open the Settings App
Click on the Windows Start menu, and click on the gear icon to open the Settings app.
Step 2: Go to the Update and Security Section
In the Settings app, click on the “Update and Security” option.
Step 3: Select the Recovery Option
In the Update and Security section, click on the “Recovery” option.
Step 4: Choose the Reset Option
Under the Recovery section, click on the “Get started” button under the “Reset this PC” option.
Step 5: Select the Reset Option
Choose the “Keep my files” or “Remove everything” option, depending on how much data you want to keep.
Step 6: Follow the Instructions
Follow the on-screen instructions to complete the reset process. This might take some time, depending on your PC’s speed and the amount of data to be deleted.
Question & Answer
Q. Will resetting my PC delete all my data?
A. It depends on the option you choose. If you select the “Remove everything” option, all your data will be deleted. If you choose the “Keep my files” option, your personal files will be kept, but all apps and settings will be removed.
Q. How can I back up my files before resetting my PC?
A. You can back up your files to an external hard drive or cloud storage service, such as OneDrive or Google Drive.
Conclusion
Getting help in Windows 10 and resetting your PC are essential skills for anyone who uses this operating system. By following the steps outlined in this article, you can troubleshoot and fix most problems with Windows 10. If you still have issues, don’t hesitate to contact Microsoft support for further assistance.