How to Get Help in Windows 10 Frozen Screen If you are using Windows 10, you might have experienced a frozen screen at one time or another. A frozen screen can be frustrating, especially when you have important work to do. Fortunately, there are several things that you can do to get help in Windows 10 frozen screen. Here are some tips that can help you get your computer back on track. 1. Restart Your Computer The first thing that you should try when your computer screen freezes is to restart your computer. This can help to clear any temporary issues that might be causing the problem. To restart your computer, press the power button and hold it down until your computer turns off. Then, press the power button again to turn it back on. 2. Check for Updates Another thing that you can do to get help in Windows 10 frozen screen is to check for updates. Sometimes, a frozen screen can be caused by outdated software or drivers. To check for updates, go to Settings > Update & Security > Windows Update. Click on Check for updates and install any updates that are available. 3. Run a Virus Scan A frozen screen can also be caused by a virus or malware on your computer. To eliminate this possibility, run a virus scan on your computer. You can use Windows Defender or any other antivirus software that you have installed on your computer. 4. Uninstall Recently Installed Programs If you recently installed a new program on your computer, it could be causing the frozen screen. Try uninstalling the program to see if this fixes the problem. To uninstall a program, go to Settings > Apps > Apps & features. Select the program that you want to uninstall and click on Uninstall. 5. Check for Hardware Issues If none of the above solutions work, you may need to check for hardware issues. A frozen screen can be caused by a faulty hard drive, RAM, or graphics card. If you suspect that hardware is causing the problem, you may need to take your computer to a professional for repairs. Question & Answer: Q: What should you do when your computer screen freezes? A: Restart your computer. Q: How can you check for updates on your computer? A: Go to Settings > Update & Security > Windows Update. Q: What should you do if a virus is causing the frozen screen? A: Run a virus scan on your computer. Q: What should you do if a recently installed program is causing the frozen screen? A: Uninstall the program. Q: What should you do if hardware is causing the frozen screen? A: Take your computer to a professional for repairs.