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Introduction

Windows 10 is the most widely used operating system in the world. However, users often face issues and problems while using it. In this article, we will discuss how to get help in Windows 10 for free.

Basic Troubleshooting Steps

If you are facing any issues with Windows 10, the first step is to try some basic troubleshooting steps. Restart your computer, check for updates, and run a virus scan. If the issue persists, you can try the following methods.

Method 1: Use the Built-in Help and Support

Windows 10 comes with a built-in Help and Support feature that can assist you in resolving various issues. You can access it by clicking on the Start menu and typing “Help and Support” in the search bar. From there, you can browse through different topics and solutions.

Method 2: Contact Microsoft Support

If the built-in Help and Support feature does not resolve your issue, you can contact Microsoft Support. You can either call them or chat with them online. They will assist you in resolving the issue.

FAQs

Q: Is it free to get help from Microsoft Support?

A: No, it is not free. However, if your issue is related to a Microsoft product or service, and you have an active warranty or support plan, you may be eligible for free support.

Q: Can I get help from Microsoft Support for third-party software?

A: No, Microsoft Support only provides assistance for their products and services. If you are facing issues with third-party software, you need to contact the software vendor.

Q: Is it safe to allow remote access to my computer for troubleshooting?

A: Yes, it is safe. However, you should only allow remote access to trusted individuals or organizations. Also, make sure that you are present during the remote session and keep an eye on the actions performed on your computer.

Conclusion

In conclusion, Windows 10 users can get help for free by using the built-in Help and Support feature or by contacting Microsoft Support. It is important to try basic troubleshooting steps before seeking help.