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Introduction

Windows Media Player 12 is a popular media player that allows you to play videos and music on your Windows computer. However, like any other software, it can sometimes have issues that need to be addressed. In this article, we will provide you with tips and tricks on how to get help with Windows Media Player 12.

1. Check for Updates

One of the first things you should do is check for updates. Microsoft regularly releases updates for Windows Media Player 12, which can fix bugs and improve performance. To check for updates, open Windows Media Player 12 and go to the Help menu. Click on “Check for Updates” and follow the instructions to install any available updates.

2. Troubleshoot Problems

If you are experiencing issues with Windows Media Player 12, you can use the built-in troubleshooter. To access it, go to the Help menu and click on “Troubleshooting”. This will open a wizard that will guide you through the troubleshooting process. Follow the instructions and it will attempt to fix any issues you are experiencing.

3. Use Online Resources

If you are still having problems, there are plenty of online resources available to help you. Microsoft has a support website that provides articles, videos, and forums where you can get help. You can also try searching for solutions on other websites, such as forums or blogs.

4. Contact Customer Support

If you have tried everything and still can’t get Windows Media Player 12 to work properly, you can contact customer support. You can either call their support line or use their online contact form to submit a support ticket. Be sure to provide as much detail as possible about the issue you are experiencing.

5. Use Alternative Media Players

If you are tired of dealing with Windows Media Player 12 issues, you can always try using an alternative media player. There are many free and paid media players available, such as VLC Media Player, Winamp, and iTunes. Do some research to find one that suits your needs.

Question & Answer

Q: Is Windows Media Player 12 free?

A: Yes, Windows Media Player 12 comes pre-installed with Windows and is free to use.

Q: Can Windows Media Player 12 play all video formats?

A: No, Windows Media Player 12 can’t play all video formats. It supports a wide range of formats, but some may require additional codecs to be installed.

Q: How do I change the default media player in Windows?

A: To change the default media player in Windows, go to the Control Panel and click on “Default Programs”. Choose “Set your default programs” and select the media player you want to set as the default.

Q: Can I download Windows Media Player 12 for Windows 10?

A: Yes, Windows Media Player 12 is included with Windows 10. You don’t need to download it separately.

Q: How do I burn a CD or DVD with Windows Media Player 12?

A: To burn a CD or DVD with Windows Media Player 12, insert a blank disc and select “Burn” from the menu. Drag and drop the files you want to burn to the disc and click on “Start Burn”.

Conclusion

Windows Media Player 12 is a great media player, but it can sometimes have issues that need to be addressed. By following the tips and tricks in this article, you should be able to get help with Windows Media Player 12 and resolve any issues you are experiencing. Remember, if all else fails, there are plenty of alternative media players available to try.