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  Introduction

  File Explorer, formerly known as Windows Explorer, is an essential tool for managing files and folders on a Windows computer. It allows users to navigate, copy, move, delete, and search for files and folders. However, sometimes users may encounter issues while using File Explorer. In this article, we will discuss some of the common problems and solutions for getting help with File Explorer in Windows 10.

  Problem 1: File Explorer not responding

  One of the most common issues with File Explorer is that it may stop responding or freeze. This can be frustrating, especially when you need to access important files. The following solutions may help:

  • Restart File Explorer by pressing Ctrl+Shift+Esc to open the Task Manager, then right-clicking on Windows Explorer, and selecting Restart.
  • Check for Windows updates and install any available updates.
  • Run a virus scan with Windows Defender or a third-party antivirus program.
  • Try disabling third-party shell extensions by using ShellExView.

  Problem 2: Cannot find files or folders

  Another common issue with File Explorer is that it may not be able to find files or folders even if they exist. This can be due to a variety of reasons, such as incorrect settings or corrupted files. The following solutions may help:

  • Check the search settings by clicking on the search bar and selecting Search Tools > Advanced Search.
  • Rebuild the search index by going to Control Panel > Indexing Options > Advanced > Rebuild.
  • Run the System File Checker tool by typing “sfc /scannow” in the Command Prompt.

  Problem 3: File Explorer crashing

  Sometimes, File Explorer may crash or close unexpectedly, which can be frustrating and may result in data loss. The following solutions may help:

  • Check for updates and install any available updates for Windows and drivers.
  • Disable thumbnails by going to File Explorer Options > View > Always show icons, never thumbnails.
  • Run a disk check by right-clicking on the drive in File Explorer > Properties > Tools > Check.
  • Create a new user account and see if the problem persists.

  Problem 4: File Explorer not opening

  If File Explorer does not open at all, it can be due to various reasons such as corrupted files or settings. The following solutions may help:

  • Restart the computer and try again.
  • Run Windows troubleshooter by going to Control Panel > Troubleshooting > System and Security > Run Maintenance Tasks.
  • Reset File Explorer settings by opening the Command Prompt as an administrator and typing “cd /d %userprofile%\AppData\Local\Microsoft\Windows\ and del FileExplorer.exe /a”.
  • Perform a system restore to a previous point where File Explorer was working fine.

  Conclusion

  File Explorer is a critical tool for managing files and folders on a Windows computer. However, sometimes users may encounter issues while using File Explorer. In this article, we discussed some of the common problems and solutions for getting help with File Explorer in Windows 10. By following these solutions, users can resolve most of the issues related to File Explorer and improve their productivity.

  Q&A

  Q: Why does File Explorer freeze?
  A: File Explorer may freeze due to various reasons such as outdated drivers, corrupted files, or third-party shell extensions. Q: How do I reset File Explorer settings?
  A: Open the Command Prompt as an administrator and type “cd /d %userprofile%\AppData\Local\Microsoft\Windows\ and del FileExplorer.exe /a”. Q: How do I find missing files or folders?
  A: Check the search settings, rebuild the search index, or run the System File Checker tool to find missing files or folders in File Explorer.